Steps:

1. Press Ctrl + Alt + Delete
2. Click on Change Password
3. Enter your current password
4. Enter new password and confirm
5. Click OK

If you forgot password:

• Raise a ticket under User Account → Password Reset

Note: Password must include uppercase, lowercase, number, and special character.

Steps:

1. Check WiFi or LAN cable connection
2. Restart your system
3. Check if others are facing same issue
4. Disable and enable network adapter

If still not working:

• Create ticket under Network → No Internet
• Mention your location and system name

Steps:

1. Check internet is working
2. Verify VPN username/password
3. Restart VPN application
4. Try reconnecting

If still failing:

• Raise ticket under VPN → Not Connecting
• Attach screenshot of error

Steps:

1. Check printer is ON
2. Check paper and toner
3. Restart printer
4. Reconnect printer

If issue persists:

• Raise ticket under Hardware → Printer Issue

Steps:

1. Login to IT Helpdesk Portal
2. Click on Create Ticket
3. Select correct category
4. Enter clear issue description
5. Attach screenshot (if possible)
6. Submit

Note:
Providing complete details helps faster resolution.

Steps:

1. Restart your system
2. Close unused applications
3. Check internet usage
4. Run antivirus scan

If still slow:

• Raise ticket under Hardware → System Performance